Returns
If for any reason you are not happy with your purchase, you may return the items within 14 days for an online credit or refund less the shipping charges. Please return items in original condition (unworn, unwashed, unaltered) with the tags attached. Shoes should be returned with the original shoe box, free of damage and postal labels. Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. Returns should be sent along with your orignal receipt to the address below:
Designer Tribes Ltd
Returns Department
Big Yellow Self Storage
Canary Way, Riverside, Norwich
NR5 8BF. UK
Exchanges
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item.
Any problems please email info@designertribes.com
